Inkaterra La Casona Relais & Chateaux

Perfect location, super friendly and professional staff and great quality of the restaurant.

Pros: Our stay was simply amazing. What stood out above all was the exceptional quality of the service. We felt truly welcome and the staff did everything to make our stay memorable.

Cons: In case nothing to mention. Everything was Perfect.

Highly recommend when staying in Cusco

Pros: The property is a gorgeous building with really lovely rooms, that are huge and have massive bathrooms with a lovely shower and bath. They have a bubble bath service and a fire place in the room where they can come and light the fire to make the room cosy. They also provided lovely hot water bottles at turn down service which was needed after long days spent outdoors - in the mountains - in spring. The hotel is situated in a perfect location around a beautiful square, walking distance to all the best restaurants and shops.

Cons: Other than the spa there’s nothing really to do at the hotel other than being in your room or in the seating area by the fire. Not the end of the world as there’s so much to see and do in the area. They could also have more outdoor seating.

Glorious spacious rooms with huge bathrooms and comfortable beds. No. 1 position in Cusco.

Pros: Location and rooms absolutely superb. Breakfast excellent.

Cons: The staff (or the main concierge at least) could do with more training in English. The little square in teh centre could be developed into a nice garden but is rather plain at present. The shower was a little weak and very slow with hot water.

Special place worth the splurge.

Pros: A true luxury hotel. The staff went above and beyond for us, even upgrading us to a huge balcony room. Was like a peaceful little oasis in the middle of Cusco’s festival season.

Cons: Nothing. Every detail was considered.

Special and luxurious in the very heart of Cusco.

Pros: Genuinely exceptional, boutique 5-star hotel. The staff are all amazing and know you by name. The food and services are amazing.

Cons: We had a small issue with airport pickup thag soyred the first impression, but the staff went above and beyond to make it better.

Beautiful quiet setting for restful stay

Pros: Beautiful building and space, not that obvious from the street. It’s very quiet and peaceful here and the staff were very helpful when we had any enquiries, they even fixed my backpack when it broke. Had a massage in their spa room, was very relaxing. Dinner was top notch too - thanks to Michel in the restaurant.

Cons: Nothing really but it is very very quiet, so not the kind of place that’s buzzy in the evenings if that’s what you’re after.

Elegant and intimate Relais & Chateaux Hotel in the heart of Cusco

Pros: Small, cozy, intimate, elegant. A jewel in the heart of the city!

Cons: It was all great and we stayed just few hours so very difficult to tell if something wrong.

A refined hotel with great attention to the guest

Pros: It is a charming hotel with a few rooms, all of them are suites. The hotel is located in a beutiful historic building just behind plaza de Armas. The furnishings of the entire hotel are refined, refined and antique and create the atmosphere of noble colonial palaces. The rooms are well-finished in every detail and well-equipped. they combine the charm of the ancient with the comfort of the modern. What makes the difference in this hotel is the attention to detail. for example, in the evening when the room is prepared for the night a hot water bottle is placed in the bed to make the guests find the heated bed, the tea that is offered as a complement every afternoon offers a wide choice of drinks and sweets.

Beautiful hotel, amazing staff

Pros: The property was beautiful and the staff incredibly helpful and friendly.

Cons: A little noisy outside when windows open for fresh air

Very excellent stay.

Pros: Breakfast was great. Our room faced the square so very noisy during the night. Staff very helpful, professional and attended to our needs.

Cons: Nothing,