S
9/10
United Kingdom 🇬🇧
Pros: Friendly and helpful staff. Great location. Comfortable rooms with balcony. Large comfortable beds.
Cons: No blackout curtains on my first stay room but there was blackout curtain on my second stay room. Breakfast could be better.
Carmen
10/10
Sweden 🇸🇪
I usually travel alone, so I would say it’s perfect for asplo traveler too. The area is central with a lot of shops and
Pros: The staff were super sweet all the time. We had the bus early in the morning for Puno and they packed us a bag with sandwiches, juice, water and crackers. When we went to Machu Picchu they held our luggages at the hotel. The beds were super comfy.
Jemima
10/10
Australia 🇦🇺
Perfect location, authentic look hotel with great staff
Pros: The staff were amazing particularly Brayan (I think is how you spell it) who was on afternoon shift so we saw the most often, and the night shift man was lovely also and arranged our breakfast box once we became aware it was an option. The room had great lighting, a lovely balcony, a makeup mirror, the hotel itself was gorgeous. And the location was just perfect. Loved the orange juice at breakfast
Cons: We had a few issues at the start, which as we were on long days away from the hotel I thought best to email regarding - it turned out the staff at the front desk were able to sort them quickly once made aware. Cusco is a very loud city , the soundproofing was good but still recommend ear plugs. I really appreciated how the hotel listened to the issues and sorted them out for us. I would recommend this hotel to others for sure.
Ryan
10/10
United Kingdom 🇬🇧
Great value for money
Pros: Beautiful hotel. Room and bathroom were very spacious, balcony etc. Staff were very helpful. I checked in early, was brought coca leaf tea to help with altitude. Great value for money!
Donovan
8/10
Canada 🇨🇦
Good value for money. Would recommend.
Pros: Hotel was exceptionally clean, rooms well maintained by housekeeping. WIFI worked well for me. On site laundry service was efficient and reasonably priced.
Cons: Can't think of anything.
Shawn
9/10
United States 🇺🇸
A comfortable and welcoming place to stay in the heart of the historic center!
Pros: I recently had the pleasure of staying at Hotel Arcangel in the historic center of Cusco, on three occasions and I cannot recommend it enough! From start to finish, my experience was absolutely wonderful and was perfect as my base in Cusco as I went and did the Inca trail and a wellness retreat. First and foremost, the location of the hotel is unbeatable. It's right in the heart of the historic center, just a stone's throw away from all of the main attractions, restaurants, and shops. I loved being able to step outside and immediately immerse myself in the vibrant culture and energy of Cusco. But what really made my stay so special was the staff. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The team went above and beyond to make sure that my stay was comfortable and enjoyable, and I truly appreciated all of their efforts.