Fabíola
9/10
Bahamas 🇧🇸
Worthy! Great!
Pros: I liked everything. Simple and perfect! Beautiful, comfortable.
Cons: The staff are not really friendly.
Ian
8/10
United Kingdom 🇬🇧
Good standard, met all our needs
Pros: Good solid hotel. Clean. Comfy beds and pillows. Good range for breakfast. Nice staff. Ideal for central location hotel. We asked for a room not over looking the busy road, had a lovely quiet room. Would stay again!
Cons: We booked a taxi through reception but it didn't show up and we nearly missed our train. Maybe use Uber or just triple check with reception. Or just hail a taxi outside, so many, very easy!
Ermal
10/10
Italy 🇮🇹
Spacious Comfort and Exceptional Service at San Agustin Plaza
Pros: My stay at San Agustin Plaza in Cusco was nothing short of wonderful. From the moment I checked in, I was greeted with warm hospitality that made me feel right at home. The room exceeded my expectations - very spacious, equipped with a comfortable king-sized bed ensuring a restful sleep after a day of exploring the city. The breakfast spread was delightful, offering a wide variety of options to start the day right. Dining in the hotel's restaurant was a treat, with delicious meals that highlighted local flavors. What stood out the most was the staff's exceptional service; they went above and beyond to make my stay memorable. I highly recommend San Agustin Plaza for anyone looking for a comfortable and welcoming stay in Cusco.
Li
9/10
Hong Kong 🇭🇰
Pros: 2 nights stay at San Augustin Plaza Cusco was so memorable that prompted me to write. The price was value for money in terms of room cleanilness, cosiness, provsion of early morning breakfast and above all, the helpful hotel staff support. With the support of Ruth of the check-in desk to arrange a quiet room for a good rest for my wife, she overcame her high attitude sickness quickly. As we came back from Machu Pichu late afternoon with a lot of clothing awaiting laundry service, another staff, Milton helped me to source a laundry shop for an express service such that I had the clean clothes for my next destination. For a non Spanish speaking traveller, both Ruth and Milton speak fluent English which definitely helped ease the stress of foreign guest when they encountered problems.