Caitlin
10/10
United Kingdom 🇬🇧
A relaxing stay in the most gorgeous hotel with brilliant staff.
Pros: Everything was absolutely perfect. We stayed in a delux room and the setting and room were beautiful. There were so many nice touches like turn down service with hot water bottles and staff lighting the fire in our room at night. The spa was great and the treatments were life changing. I can’t fault anything about our experience and all the staff were brilliant. We will be back.
Carolina
9/10
Italy 🇮🇹
Great landscape and location in the heart of Urubamba
Pros: The location, the sustainable side of it, the landscape and the small details like the chimney and the hot water bags in the bed. Great activities as well like the sunset walk!
Cons: My partner was sick and we asked to kindly extend the check out which was not fully possible. We asked for another room but they were fully booked so they didn’t provide any alternative even if he had food poisoning and was not able to move. We had two complimentary cocktails which we didn’t use, so I asked if I could swap them with Coca Cola and it was not allowed. We had to pay for that extra
Madiha
10/10
Jordan 🇯🇴
the perfect sanctuary in the sacred valley
Pros: the location is beyond magnificent! The view from the casita was legendary and the property is very spacious, a perfect sanctuary in the middle of the sacred valley
Cons: a little preference would be to have more casual food available, not just gourmet food. but there is an amazing healthy restaurant down the road, so we were covered and felt well nourished during the stay.
Jordana
9/10
Canada 🇨🇦
Wonderful hotel in stunning surroundings
Pros: The Hacienda Inkaterra was a highlight of our trip. The hotel is beautifully decorated and the surroundings are breathtaking. We loved our luxury casita which was spacious and very comfortable. We used the fire place every night. The main building had wonderful relax areas and a nice bar area. The welcome pisco sour is the best pisco sour we have ever had. We had another the next night and it was equally fantastic. Be mindful of altitude impacting alcohol intake. We took advantage of two of the free nature walks. We did the morning one at 10 am. It ended up being a private tour for me and my husband and the guide. It was informative and we saw lovely grounds around the hotel. We also did the star gazing tour at 530 pm and there were about 15 hotel guests that participated. Very wonderful offering. The hotel style was chic and not opulent which we loved. It was hard to leave we loved it so much.
Cons: The restaurant only has one main menu for lunch and dinner so if you are looking for multiple meals it gets tiresome. The breakfast was super but some More overall variety or a daily special could help change it up at the other meals.
Diederik
10/10
Netherlands 🇳🇱
It was terrific!
Pros: Staff, food, service, rooms, spa, it was terrific!
Cons: Nothing!
Anne
10/10
United States 🇺🇸
Magic Spot
Pros: This is one of the most incredible parts of our Peru experience. I had no expectations going in, except to relax in nature. We were really happy with our cottage and nightly fires. The food is outstanding and served by very kind, happy staff. The highlight was birdwatching in the mornings and doing the nature walks with the guide. This hotel is located in an incredible nook inside the mountains that makes you feel wrapped in the Andes. It is truly a magical location. Additionally, our spa services were divine.
Piotr
10/10
Cyprus 🇨🇾
Amazing
Pros: Everything was just perfect since we’ve entered the hotel. The staff, the room, the food. All the facilities were great. It’s one of the best our experience! Thank you for that!
